Shipping & Returns
Shipping
Worldwide shipping on all Paintings is free. Worldwide shipping on all Prints (delivered in special print tubes) is at a reduced flat rate from €10.00 to €25.00, depending on where you are in the world. If you order more than one Print, the reduced flat rate shipping is applied only once. However, if your order includes a large multiple of Prints or a number of Large-sized Prints, an extra partial (reduced-rate) shipping charge may be incurred to cover these surplus shipping costs (we will contact you by email to confirm this).
As Paintings are in stock, expect 2-3 working days (Monday to Friday) for dispatching. Prints are printed to order and need adequate time to dry, so expect up to 5 working days (Monday to Friday) for dispatching. Please get in touch at hello@lightbridgeart.com if you need an order more urgently and we will do our best to dispatch your order more quickly if feasible. On some occasions or holiday periods such as Christmas time, delivery delays may occur.
For national deliveries (Ireland only) and international deliveries (worldwide, outside of Ireland) we use An Post registered post or a courier service. You will receive an email notification when your order has been dispatched. You will also be notified of the tracking number and tracking details for your order, which will enable you to check the shipping status on your order.
For all deliveries it is important a person is at the postal address provided to receive and sign for the delivery. The courier may need access to the phone number of the person receiving delivery if unable to find address. If delivery is attempted twice the order will be returned to us and the buyer will incur any extra shipping charges.
The free Local Pickup shipping option on both Paintings and Prints may be also available for customers who live in the local area (Dooradoyle/Raheen areas in Limerick, Ireland). Please get in touch in advance at hello@lightbridgeart.com to confirm details.
Returns
If you are not satisfied with an item we are happy to receive returns within 30 days of purchase for a refund. Please email us at hello@lightbridgeart.com with details of your issue. The return packaging and shipping costs of items are the responsibility of the buyer. Once we have received the item in the condition that it was sent we will refund within 30 days minus full packaging and shipping costs. All refunds will be issued through original method of payment.